GDPR Compliant
Here at Stephanie’s, we take your privacy seriously and will only use your personal information to administer your account and to provide the services you have requested from us.
However, from time to time we would like to contact you with details of other Security products, Website update offers, Text Promotions new services and competitions we provide. If you do not consent to us contacting you please let us know by ringing 01803 852284. This way we can remove all details immediately.
INFORMATION THAT WE COLLECT
In order to make our services available to you, or to meet a legal obligation, we need to collect and use certain personal information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of this information we collect directly from you either in person or via a website, application or social media.
We collect personal information when you:
- First come into the Salon or Make an appointment via Social Media or by phone
- participate in a prize promotion, contest or events
- submit a review or participate in a survey
- communicate with us via social media
- contact us for assistance
- interact with us on social media
We collect personal information from you, which might include:
- Name, date of birth
- Contact information such as email address, telephone number, address
-
Patch test records
- Marketing communication and cookie preferences
- Profile pictures and social media profile information
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for legitimate business purposes as described further below.
- Providing access to our Treatments
- Administering prize promotions, offers and events
- Providing you with customer service
- Sending you information about our products , promotions and treatments
- Our business purposes
- Personalizing our products and services
- Publishing your reviews
- Security
Customer service:
If you contact us, or we contact you, we will use your personal information such as your purchase information and contact history for the purpose of providing you with assistance, handling enquiries and complaints. We will engage in these activities to manage our contractual relationship with you, for our legitimate business reasons and/or to comply with a legal obligation.
